Once your order has been placed, it is immediately prepared for shipping. When your order is ready for shipping and leaves our warehouse, you will receive an email notification with a tracking number (UPS for US orders, DHL for Canadian orders) and a link to view the status of your delivery/estimated delivery date. (Be advised cancellations/changes to orders are unable to be completed after this point).
Orders are estimated to arrive within 10 - 14 business days of shipment. We cannot offer expedited shipping.
If your order has not shipped in over two weeks, please notify us at firstname.lastname@example.org. This may mean there may be an issue in fulfillment/delivery that we can work to get resolved.
From our website we are only currently shipping to the United States and Canada. We are also available at Indigo online and in select retail stores for those in Canada.
For those in the UK, Italy, France, Germany and Spain we are now available on Amazon EU.
We do not ship to APO, PO and FPO boxes.